Exercise 18.3

• 2. Dear Sir or Madam:

• I am taking the direct approach of a personnel letter. I believe you will under stand my true value in the areas of practical knowledge and promotional capabilities.

• I am interested in a staff position with Darden in relation to trying to improve the operations and moral of the Olive Garden Restaurants, which I think that I am capable of doing. Please take a minute not to read my resume (enclosed) and call to schedule an interview.

• Sincerely,